Frequency Asked Questions

What are your cards made of and are they environmentally friendly?

Our cards are manufactured with Teslin® material and YES they are environmentally friendly. LEARN MORE

Are your cards printed on a high resolution digital press configured for plastic printing?

Our cards are printed on a brand new digital offset printing press. Our digital press allows us to offer to you very simple process for printing variable data such as: barcodes, numbering, addressing and variable images. All with high resolution.

Why are your cards competitive with these other manufacturers?

We invested the time, effort and money necessary in our production process including, high volume production equipment, training, internal workflow systems and custom software.

Where are your cards manufactured?

Our cards and all our materials are manufactured in the United States.

How can I order cards?

You can order cards online or call 1-800-764-7600. Our phone is always answered by a live person located at our factory.

If I order online where can I upload my artwork?

During the ordering process your will be prompted to upload your artwork.

Suppose I order online and I am not sure about something I did?

Don’t worry you will be contacted with a proof and your approval and your order will be checked for completeness before the production process can go forward.

What are my payment options?

We accept all major credit cards, paypal and payment terms with approved credit*.

Do you offer rush services?

Yes, we have same day, next day, 3 day added to our standard 5 day service. Larger order may require additional time to manufacture.

Do you offer reseller discounts?

Yes, simply contact our customer service department for details. 800-764-7600.

What are your business hours?

Our business hours are 8:30am to 5:30pm EST, Monday thru Friday. We do reply to emails for extended times during the week. info@factorymart.com